Salesforce Competitors
In this article, we will review the top Salesforce competitors and alternatives. So, we will compare all of the benefits, features, and pricing in order to select the best possible CRM platform. As of now, Salesforce also occupies the number one spot when it comes to the CRM marketplace.
Even in the midst of the pandemic, Salesforce also has maintained its pace of growth. As many CRMs entered the market and filled the gap in specific needs. While Salesforce did go into an acquisition spree of several companies such as Evergage, Slack, and Mobify. Among others, it also still has a lot of salesforce alternatives.
As other technology giants such as Oracle try to get one up on Salesforce. The company has always been able to maintain a significant edge over its competitors. While there are also certainly a large number of salesforce CRM software companies out there, very few are able to pose a larger-scale challenge to Salesforce
Table of Contents
- A Salesforce Overview
- Why You Should Choose a CRM software?
- Pipedrive sales team
- Freshsales
- Salesmate
- Zendesk Sell
- Keap
- The Bottom Line
A Salesforce Overview
Salesforce also brings customers and companies together as an intelligent cloud-based platform. Therefore, it now holds the number one slot in the salesforce CRM marketplace. However, it does have a far steeper learning curve, requires more budgets, and solves complex issues.
Some features of Salesforce include:
- Reporting
- Dashboard
- Contact Management
- Einstein Analytics
- Opportunity management
- Lead Management
- Workflow Creation
- Business intelligence
- Pipeline management and sales representatives
Why You Should Choose a CRM software?
Salesforce is a favorite as it also offers many different and intelligent integrations and features. However, smaller companies are always looking for more cost-effective alternatives. However, they often struggle to understand the large array of features offered by Salesforce.
Often, small businesses are not satisfied with the customer service that Salesforce offers. After all, these companies certainly require far more individual attention. There are also other companies out there who have had an unpleasant experience with Salesforce. Which makes them keen to make the switch to one of the Salesforce competitors.
Therefore, we have compiled an extensive list of CRM solutions for small businesses. That are currently looking to find an affordable option that works for them and sits within their budget. Let’s go!
The Top Salesforce Competitors for customer relationship management
Here is the top list of Salesforce alternatives that may work for you:
- Pipedrive
- Freshsales
- Salesmate
- Zendesk Sell
- Keap
Now, let’s take a more in-depth look at all of these Salesforce CRM competitors.
Pipedrive sales team
Pipedrive is number one on the list of Salesforce alternatives. Therefore, it is the very best for sole proprietorships and small businesses. However, Pipedrive is what is known as an all-purpose CRM that is also excellent for corporations and companies that are focused on growth.
Pipedrive allows them to scale effectively without dealing with any hidden costs or limited features. Hence, it is also perfect for those with no previous knowledge of Pipedrive as it is extremely straightforward. As it offers simple, customizable, and intuitive dashboards that also provide accurate insights throughout the sales pipeline.
[Please imbed: https://kb-cms.pipedriveassets.com/Screen%20Shot%202021-03-29%20at%204.29.35%20PM.png]
Key Features
- Privacy
- customer satisfaction and data Security
- Manage leads and deals
- LinkedIn sales navigator
- Automate and grow
- Track communications
- Mobile apps and integrations
- Insights
- Reports
Benefits
- Provides plenty of training
- Is easy to use
- Offers you value for money with affordable pricing
- Kanban-style pipelines
- Smart workflow automation
- 24/7 support for all plans
- Allows you to tweak your CRM industry in accordance with your requirements
- No feature limits
Pricing
- $12.50 per user
- Free trial offered
Freshsales
Freshsales has unlimited users, sales team process management, and chat across all plans, and is also far easier to use with shorter implementation cycles. As it is also well-known for how affordable it is. So, you can easily carry on with contextual conversations with the clients in only a single application.
As this enables you to easily understand your customers without having to buy multiple tools. Therefore, it also saves you a lot of money with free support over chat, email, or phone. It also has efficient reporting.
Key Features
- Marketing automation
- Customization
- Communications
- Productivity
Benefits
- Provides 24/7 support via email, chat, or phone
- Gets the best functionalities also without annoying additions such as expenses
- Provides advanced reporting and data
- Enables you to migrate easily
- Provides personalized experiences
Pricing
- Lowest plan- $19 per user/per month
- Highest plan- $125 per user/per month
- Free trial and free plan offered
Salesmate
Salesmate is excellent for both small and large businesses. So, it is also one of the top Salesforce CRM competitors. It offers an automation system and secure CRM software. However, it can also easily be used for remote sales t for small to large businesses.
In addition, it can be integrated with over 700 different business applications. However, salesmate has built-in intelligence in order to provide deeper insights into the team’s performance and sales pipeline. So, it also offers the functionalities and features for prospect and lead engagement, sales automation and sequences, and sales pipelines and activity tracking.
[Please imbed: https://www.rapidops.com/static/salesmate-main-banner-image-0f32ca7d9c1dc9792e24de33e06187a9.png]
Key Features
- A custom dashboard and reports
- Sales insights automation
- Sales CRM data sequences
- Activity marketing automation
- Features for bulk texts and emails
- Customer relationship management
- Email marketing campaigns
- Email tracking
Benefits
- Provides enterprise-grade security
- Built-in texting and calling
- Mobile application
- Personalized live chat, email, and phone support
Pricing
- Starter- $12 per user/per month
- Growth- $24 per user/per month
- Boost $40 per user/per month
- Enterprise- Get a quote
- There is also a free trial of 15 days if offered
Zendesk Sell
Zendesk Sell is also an all-in-one sales teams platform that is also ideal for small to large businesses. So, ff your business processes also require a simplification of customer experience, Zendesk is also definitely worth the switch from Salesforce competitor.
Moreover, making the switch from Salesforce competitor over to Zendesk will also help you lower the cost of ownership and increase business processes agility.
[Please imbed: https://zen-marketing-documentation.s3.amazonaws.com/docs/en/explore_understanding_dashboards_support_dashboard.png]
Key Features
- Zendesk Sell also provides sales CRM reporting and marketing analytics
- So, Zendesk allows you to create targets prospect lists
- You will also get Email marketing automation
- Mobile CRM software
- Sequencing
- Call analytics to track key metrics
- Logging and recording calls and sending text messages
Benefits
- Sales teams can also deliver a better customer relationships experience
- So, Zendesk Sell boosts productivity
- It can also make data-driven decisions
Pricing
- Sale Team- $19 per user/per month
- Sell Professional- $49 per user/per month
- Sell Enterprise- $99 per user/per month
- A 14-day free trial is offered
Keap
Keap is the best tool for small business requirements. So, it is suitable for businesses that are looking to keep technology stacks powerful while remaining a simple sales team. Therefore, it also offers award-winning customer support, live demos, quick start training sessions, and on-site training programs that are optional.
[Please imbed: https://assets.keap.com/image/upload/c_scale,dpr_2,f_auto,q_95,w_0.33/v1610578293/keap/keap-pages/features/overview/KEAP_Lite_-_Dashboard.png]
Key Features
- Keap Business Line
- Sales and Marketing Automation
- Email Marketing campaigns
- Sales CRM Pipeline
- Reporting and Analytics
- Payments
Benefits
- This also offers award-winning customer relationships services
- You can also get 24/7 chat support for all subscriptions
- Therefore, it is an all-in-one CRM and Marketing Automation solution
- It has affordable and straightforward features
- The easier and faster implementation process
- Quickstart training sessions
Pricing
- As prices begin at $79 per user/per month for up to 500 contact management.
- A free trial is also offered.
The Bottom Line
In this article, we also took an in-depth look at 5 of the top Salesforce competitors. So, if you’re looking for pocket-friendly and simple less annoying CRM software for your small business. Therefore, Salesforce isn’t the right choice as it can become complicated.
Try one of the options above to get the best out of your efforts.
With over 500,000 monthly readers, my mission is to teach the next generation of online entrepreneurs how to scale at startup speed. My software reviews are based on real-life experience (and not from a faceless brand).
Disclosure: I may receive affiliate compensation for some of the links below at no cost to you if you decide to purchase a paid plan. You can read our affiliate disclosure in our privacy policy. This site is not intending to provide financial advice. This is for entertainment only.
Table of Contents
- A Salesforce Overview
- Why You Should Choose a CRM software?
- Pipedrive sales team
- Freshsales
- Salesmate
- Zendesk Sell
- Keap
- The Bottom Line
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